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KNOWLEDGE CENTRE

ERDD on the Web Error Message

If you attempt to post an ERDD on the Web and receive an error message similar to the one shown below:

We recommend the following steps to help resolve the issue:

  1. Clear the browser cache
  2. Try a different browser i.e. Chrome, Internet Explorer
  3. In Chrome, confirm that your version is the latest i.e. go to the top right-hand corner and click on the 3 dots. Select Help/About Google Chrome. Update if necessary.

If this does not resolve the issue, please contact your FAST team representative for further assistance.


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