5. A/P and G/L Account Postings Troubleshooting

Duration: 3.5 hours
Format: Lecture, Demonstrations + Hands-on Practice Activities

This course is designed for Financial Information Systems (FIS) users who input accounts payable and/or journal entry type documents on a regular basis.

Specifically, troubleshooting tips will be provided to help you deal with system warning / error messages and / or missing information during  and after the data entry process.

Topics include:

• Interpreting system warning/error messages
• Troubleshooting errors DURING the data entry process and AFTER a document has been posted
• Reversing posted documents
• Processing a correcting Journal Entry
• Making corrections to a Accounts Payable (A/P) document

Pre-requisites: It is highly recommended that this course be completed after the preceding Standard Curriculum courses.

SecurID card/e-Token – For this particular course the attendee should have a SecurID card or e-Token and ensure that the card is activated. If you do not have a SecurID or e-Token assigned to you, please inform the instructor and someone will log you in when you arrive. Information on obtaining and activating an e-Token can be found at the following link.

E-Token Smartcard and SecurID Card Assistance

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