Troubleshooting Accounts Payable (A/P) & General Ledger (G/L) Account Postings (SC Course 5)

This course is designed for Financial Information Systems (FIS) users who input accounts payable and/or journal entry type documents on a regular basis.

Specifically, troubleshooting tips will be provided to help you deal with system warning / error messages and / or missing information during  and after the data entry process.

Topics include:

• Interpreting system warning/error messages
• Troubleshooting errors DURING the data entry process and AFTER a document has been posted
• Reversing posted documents
• Processing a correcting Journal Entry
• Making corrections to a Accounts Payable (A/P) document

Pre-requisites: It is highly recommended that this course be completed after the preceding Standard Curriculum courses.

E-Token – For this particular course the attendee should have an activated e-Token. If you do not have an e-Token assigned to you, please inform the instructor and someone will log you in when you arrive. Information on obtaining and activating an e-Token can be found at the following link.

E-Token Information

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