Go to Main Content

KNOWLEDGE CENTRE

How to Check the Status of a Saved Claim on the New ERDD – Web Application

With the new interface, once users log in, a dashboard displaying a list of claims they are permitted to view based on their org. unit and authorization will appear.

From this list, users can identify whether a claim has one of the following possible status’:

  • Submitted to AMS for direct deposit
  • Submitted for processing for Business Officer

Note: On the far right column it will identify whether or not the users can Edit (i.e. claim not submitted to FIS) or just View the claim (i.e. it is too late to edit it since it has been posted to FIS).


If the desired claim does not appear on the list, enter information into one of the available search fields and click Go to filter and located the claim.

Notes:

  • The search is case and space sensitive (i.e. user must enter exact text for the filter to work).
  • To get a more refined search, click the matchcode search ()  . Here is an example of the defined search pop-up that appears. Once the refined search is entered, click OK.


If you have any questions or experience any issues, please contact your FAST Team Representative or email .