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KNOWLEDGE CENTRE

VoIP Reports and Billing

To enhance transparency, accuracy and completeness of automated VoIP related financial postings, departments can now access two new reports that can be used to facilitate reconciliation with month-end reports.

The ZVC2 – VoIP Recurring Service and Hardware Charges Report is a customizable line item style report that consolidates all data relevant to recurring and equipment charges (e.g., department name, phone number, charge amount and FIS account information.

The ZVC3 – VoIP Long Distance Call Report details data related to long distance calls (e.g., destination of call, duration, phone number) in a similar line item format.

Please take a look at the simulations and reference guides to get familiar with the reports.:

ZVC2 – VoIP Recurring Service and Hardware Charges Report

ZVC3 – VoIP Long Distance Call Detail Report

For questions related to the VoIP billing reports, please contact your FAST Team Representatives.

For questions related to VoIP billing charges, please contact Telecommunication Services.


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