What do I do if I receive a credit memo related to a Purchase Order that had an Invoice Receipt processed before Goods Receipt/Invoice Receipt system change?

In order to ensure your accounts are updated correctly:

1. Process an FB65 – Accounts Payable Credit Memo and reference the PO number in the Assignment field. This will allow you to see the related PO number in document display as well as reports, providing an audit trail between the PO and Credit Memo.

2. Optional: Use ME22N – Purchase Order Change to reference the FB65 – Accounts payable Credit Memo Document number in the PO Line Item Text (this will provide a reference to the AP Credit Memo document in the PO display for future reference).

 

** The above also applies to uSOURCE Purchase Orders

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Learn More:

• Reference Guide: Create Credit Memo– FB65
• Simulation: Create Credit Memo– FB65
• Simulation: How to Use the Header and Item Text fields when Creating a Purchase Order

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Last Updated:  June 18, 2021