Troubleshooting A/P and G/L Account Postings (Course 5)

Location: Virtual Training Session
Duration: 3.5 hours
Format: Lecture, Demonstrations + Hands-on Practice Activities
Course Material

This course is designed for Financial Information Systems (FIS) users who input accounts payable and/or journal entry type documents on a regular basis. Specifically, troubleshooting tips will be provided to help you deal with system warning / error messages and / or missing information during and after the data entry process.

Topics include:

• Interpreting system warning/error messages
• Troubleshooting errors DURING the data entry process and AFTER a document has been posted
• Reversing posted documents
• Processing a correcting Journal Entry
• Making corrections to a Accounts Payable (A/P) document

Since much of this course builds on the preceding courses within the Standard Curriculum, it is recommended that it be taken in sequence.

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