If an EFT vendor had duplicate vendor accounts, the duplicates are now blocked so that all payments are directed to the EFT vendor number going forward.
In cases where an EFT vendor had multiple vendor accounts, and a Purchase Order was created with one of the non-EFT vendor numbers prior to the launch in August, users may experience error messages when processing the PO Invoice Receipt or making changes to the PO.
Once you have confirmed the vendor is apart of the EFT initiative review the two scenarios below to understand what actions to take.
When paying the invoice (MIRO screen), go to the Details tab of the Header in Enter Incoming Invoice screen and enter the A/P Only Vendor # in the Inv. Party field. This will reroute the payment to the correct vendor number, used for EFT’s.
Be sure to include detailed information such as, the PO # and ask to temporarily unblock the account so that you can make the appropriate changes.