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KNOWLEDGE CENTRE

How do I cancel payment for an Expense Reimbursement Direct Deposit (ERDD)?

NOTE: As of October 14th, 2025 all employee and visitor (i.e. in CAD/USD, non-employee, non-student) expense reports should be processed in Concur. Please see this guide for more information.


ERDD (Web and FIS) will be phased out shortly. Starting December 19, 2025, the “Create New Claim” button on ERDD web will be disabled, meaning no new claims can be initiated after that date. Existing ERDD on the web claims may still be processed and Business Officers can also continue to process ERDD claims in the backend, using transaction code ZER01, until February 2, 2026.

After February 2, 2026, ERDD (on the web and ZER01) will no longer be available for any claim activity, and all expense reimbursement claims will need to be submitted through Concur going forward. Any claims in ERDD on the web that have not been submitted and processed, will need to be redone in Concur.


The ERDD document may be cancelled (reversed) or changed up to the time of the bank transmission. Once the ERDD transmission has been sent to the bank, the document cannot be reversed and it is the responsibility of the department to recover the funds from the employee.

To cancel the AP document, please reverse the ERDD document (QRG | Simulation).


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Last Updated:  December 1, 2025