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KNOWLEDGE CENTRE

How to Locate a Saved Claim by Personnel Number

NOTE: As of October 14th, 2025 all employee and visitor (i.e. in CAD/USD, non-employee, non-student) expense reports should be processed in Concur. Please see this guide for more information.


ERDD (Web and FIS) will be phased out shortly. Starting December 19, 2025, the “Create New Claim” button on ERDD web will be disabled, meaning no new claims can be initiated after that date. Existing ERDD on the web claims may still be processed and Business Officers can also continue to process ERDD claims in the backend, using transaction code ZER01, until February 2, 2026.

After February 2, 2026, ERDD (on the web and ZER01) will no longer be available for any claim activity, and all expense reimbursement claims will need to be submitted through Concur going forward. Any claims in ERDD on the web that have not been submitted and processed, will need to be redone in Concur.


If a claimant saves an expense claim in the ERDD – Web Application that will be processed by the Business Officer, but they have not provided the audit number, users can now search for claimants by personnel number.

This article will demonstrate how to use the new search feature.


Steps:

  1. Click

2. Select Others

3.  In the Personnel Number field, click the matchcode button ().

4. Enter the claimant’s First or Last name.

5.  Click

6. From the list, select the claimant.

7. Click

8. Click

9. The create claim screen will be populated with the claimant’s departmental information. Proceed to process the reimbursement.

If you have any questions or concerns, please contact your FAST Team representative or email .


Last Updated:  December 1, 2025