For payment to be processed correctly by Scotiabank Visa, the “reference” field of the FIS vendor invoice should be populated with the 16 digit Scotiabank account number only. The reference field is the ONLY field that prints on the cheque stub. If that field is not appropriately populated, Scotiabank will not know where to apply the payment. The Scotiabank account number is located on the Scotiabank statement, and the whole number (all 15 digits) should be entered in the reference field (i.e. not just the last 5 digits).