KNOWLEDGE CENTRE

What supporting documents are required when purchasing a flight or accommodation through a third party booking site (e.g. Expedia)?

The following are a list of required supporting documents based on the category of expense.

Flight
  1. Flight itinerary from the third party booking site provided by the website after payment. If proof of payment by the claimant is not indicated on the third party booking sites’ flight itinerary, then proof of payment (e.g. redacted credit card statement) may be required.
  2. Proof of Travel which includes at least one of the following:
    • boarding pass
    • hotel bill at the travel destination
    • taxi/transit receipts to/from the destination airport/train station
    • meal receipts from the travel destination
    • certificate of conference attendance
Accommodation
  1. Order confirmation from third party booking site, showing credit card payment and travel dates for the claimant. If proof of payment by the claimant is not indicated on the third party booking sites’ travel itinerary, then proof of payment (e.g. redacted credit card statement) may be required
  2. Proof of Stay i.e. a detailed statement of guest charges or hotel bill (if hotel bill is not provided it should be requested upon check-out)

 

Last Updated:  July 30, 2024